Your Protection is Our Priority

Every transaction on WandaConnect is backed by escrow protection, dispute resolution, and fraud prevention measures.

How We Protect Everyone

Whether you're a client or freelancer, WandaConnect has safeguards built in at every step.

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Escrow Payment System

Client payment is held securely in escrow before work begins. The freelancer only receives payment after the client approves the delivery.

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Revision Policy

Every order includes a set number of revisions. If the delivery doesn't meet your requirements, request changes before approving.

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Dispute Resolution

If a disagreement can't be resolved directly, open a dispute and our team will review evidence from both sides and make a fair decision.

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Contact Fraud Prevention

Our system automatically flags messages that attempt to move conversations off-platform — protecting both parties from scams.

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Money-Back Guarantee

If an order is cancelled due to freelancer fault, clients receive a full refund from escrow — no questions asked.

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Clear Order Scope

Every order has documented requirements, delivery terms, and revision counts agreed upfront — no scope creep disputes.

How Escrow Works

Your money is protected at every stage of the order.

1

Client Places Order & Pays

Payment goes directly into secure escrow — not to the freelancer. The freelancer knows payment is secured and begins work.

2

Freelancer Delivers Work

Work is submitted through the platform. All deliverables are logged and timestamped.

3

Client Reviews Delivery

Client can request revisions (within the agreed number) or approve the delivery. Payment stays in escrow during this stage.

4

Payment Released on Approval

Once client approves, escrow releases 95% of the payment to the freelancer instantly. The order is complete.

Safety Best Practices

Keep every transaction safe by following these guidelines.

✓ Do This

  • Always communicate through WandaConnect chat
  • Pay and get paid only through the platform
  • Read service descriptions carefully before ordering
  • Submit clear, detailed requirements
  • Review deliveries carefully before approving
  • Leave honest reviews after completion
  • Report suspicious behavior immediately

✕ Never Do This

  • Pay or accept payment outside the platform
  • Share personal phone numbers or emails in chat
  • Approve delivery before reviewing the work
  • Share login credentials with anyone
  • Accept requests to use WhatsApp or other apps
  • Ignore our fraud warning messages
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Report a Problem

Encountered suspicious behavior, a scam attempt, or a dispute you can't resolve? Contact our support team immediately.

Contact Support
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