Frequently Asked Questions

WandaConnect is Cameroon's freelancing marketplace connecting clients with skilled freelancers across web development, design, writing, marketing, video, and more. All transactions are secured with escrow payments via Mobile Money.

Anyone can sign up — both clients looking to hire, and freelancers looking to sell their services. We primarily serve Cameroon and the broader African market.

Yes. Creating an account, browsing services, and messaging freelancers is completely free. You only pay when you place an order.

Currently in English. French support is planned for a future update.

Browse or search for a service, click on it to view details, then message the freelancer for free to discuss your project. When ready, choose a package and place your order.

Yes — messaging any freelancer is completely free. You can discuss your project, ask questions, and request a custom offer before committing to any payment.

You can request revisions within the number included in your package. If you still can't resolve it, contact our support team to open a dispute.

We accept MTN Mobile Money and Orange Money. After placing your order you'll receive a unique payment code and instructions to send payment to our collection number.

The delivery countdown starts when you submit your project requirements — not when you pay. This gives you time to provide details after payment is confirmed.

You can cancel an order before the freelancer starts working. Once work has begun, cancellation is subject to dispute resolution.

Escrow means your payment is held securely by WandaConnect — not sent to the freelancer immediately. Payment is only released after you approve the delivery, so you're always protected.

Create an account, complete your profile, then create a service with a clear title, description, and three pricing packages. Your service goes live immediately.

Just 5% — the lowest in the market. You keep 95% of every order you complete.

Once a client approves your delivery, your earnings are released from escrow. Payment is sent to your Mobile Money account.

Yes. You set your own prices for Basic, Standard, and Premium packages. You can also send custom offers to clients at any price you choose.

If a client goes unresponsive after you've submitted delivery, you can contact support. Orders are auto-completed after a set review period.

Yes. You can create multiple services across different categories.

MTN Mobile Money and Orange Money. No international bank account needed.

No. The only fee is 5% commission deducted from the freelancer's earnings on completed orders. Clients pay exactly what the service page shows.

Our team verifies all payments against our Mobile Money transaction history. If there's an issue, you'll be notified and can contact support.

Yes. All payments are held in escrow and only released after delivery is approved. We never release payment prematurely.

All payments go through our escrow system — never directly between parties. Our system also flags messages that attempt to move conversations off-platform.

Payment is in escrow — the freelancer never receives it until delivery is approved. If they don't deliver, you can open a dispute and receive a refund.

Use the Contact Us page or email our support team. For urgent issues during an active order, use the dispute option in your order workspace.